Cancellation policy & Cancellation form
Consumers have a right of withdrawal according to the following definition, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:
A. Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the supplier, has or has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (LA BOTTEGA TOSCANA Jens Hofacker e.K., Gewerbepark Birkenhain 2, 63589 Linsengericht, Germany, Tel.: 06051 67777, e-mail: firstname.lastname@example.org) by means of a clear declaration (e.g. a letter or e-mail sent by post) about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notice via the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you revoke this contract, we have all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us; The customer is obliged to pay back the full amount of the purchase price without delay and at the latest within fourteen days from the day on which we received the notification of cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiration of the period of fourteen days.
You bear the direct costs of the return of the goods. The direct costs of the return are estimated with regard to such goods, which due to their nature can not be returned normally by mail to us (shipping goods), for each such goods to at most approximately 100-500 euros.
You must pay for any loss in value of the goods only if this loss in value is attributable to handling of the goods that is not necessary for testing the quality, properties and functioning of the goods.
Exclusion or premature extinguishment of the right of withdrawal
The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, do not belong to a Member State of the European Union and whose sole place of residence and delivery address at the time of conclusion of the contract are outside the European Union.
General; § 312g para 2 No. 9 BGB a right of withdrawal, unless otherwise agreed, does not exist in contracts for the provision of services in connection with leisure activities, if the contract for the provision of a specific date or period. Accordingly, a right of withdrawal is also excluded in the case of contracts that have as their object the sale of tickets for time-bound leisure events.
If you finance this contract by means of a loan and revoke it later, you shall also no longer be bound by the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation takes effect or when the goods are returned, your lender shall be subrogated to our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter shall not apply if the subject matter of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you wish to avoid a contractual obligation as far as possible, make use of your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.
1) Please avoid damage and contamination of the goods. Please send the goods back to us in the original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging. 2) Please do not return the goods to us freight collect.
3) Please note that the above items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Cancellation form
If you wish to revoke the contract, please fill out this form and return it
LA BOTTEGA TOSCANA Jens Hofacker e.K.
Industrial park Birkenhain 2
I/we (*) hereby revoke the contract concluded by me/us (*) about the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*) ____________ / received on (*) __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (paper notice only)
(*) Delete as applicable